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Frequently Asked Questions
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FAQ Search Results
I have a high electric bill, I do not think that my electric meter is working correctly, what should I do?
For Oklahoma Corporation Commission regulated electric
utilities, first contact the utility about the bill. If
the meter was misread, the company will reread the meter
at no additional charge. You can request a copy of your
billing history for no additional charge.
You may request to have your meter tested by the utility,
however, if the meter is determined to fall within the 2%
accuracy standard, the utility may charge you for
performing the test. If the tested meter is outside the
accuracy standard, there is no charge to the customer.
If the meter is determined to be accurate, you may want to
obtain the services of an electrician to check the house
wiring and appliances for possible problems that maybe
causing the higher electrical usage.
The staff of the Consumer Services Division of the
Oklahoma Corporation Commission recommends that each
customer read their meter once a week, on the same day
and time of day during the week in order to determine
Corporation Commission, Oklahoma - OCC